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Scissortail Insights: How Safe is Your Payroll and HR Data in the Cloud?

Published on

Dec 10

Sheri Blaho

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So what are the important technical facts you need to know so you feel comfortable putting your payroll and employee data in the cloud?  This is a common concern among with all SaaS clients, regardless of the type of data.

Scissortail HCM powered by UKG, formerly Kronos, is a full-suite human capital management system that is a SaaS, cloud offering.  Scissortail HCM is the ideal choice for organizations looking to achieve their HCM goals without exceeding their capital equipment budget or placing additional demands on their busy in-house IT staff. Because Scissortail is hosted in the UKG, formerly Kronos, cloud, you get 24x7 access to your software. You gain confidence knowing that experienced UKG, formerly Kronos, technical consultants are managing the solution infrastructure, as well as your applications and employee data, to help ensure availability, performance, and security.

HR and Payroll Data is Located at a Primary Data Center

Scissortail HCM is hosted at a secure off-site data center in Dulles, Virginia. This data center facility delivers cloud, managed hosting, and colocation services while providing superior integrated hosting services, carrier/network connectivity, and 24x7 security. This data center specializes in meeting compliance standards to help ensure the ongoing security and integrity of your deployed Scissortail HCM solution. The primary data center is constructed and equipped to meet the most stringent security mandates for comprehensive physical, network, and policy-based security.

Security and Auditing of the Cloud Environment

The UKG, formerly Kronos, Scissortail HCM environment has achieved the American Institute of Certified Public Accountants (“AICPA”) SSAE 16 SOC 1 Type II and AT101 SOC 2 Type II criteria for security, availability, and confidentiality. The cloud environment undergoes an annual audit by an independent Tier 1 auditing firm that publishes the SOC Type II reports attesting to the suitability and operating effectiveness of the controls in place. UKG, formerly Kronos, has certified its compliance with the EU/US Privacy Shield Framework.

System Uptime Provides Consistent HR and Payroll Data Availability

UKG, formerly Kronos, works closely with the data center to help ensure both the physical security and consistent availability of your Scissortail data and applications. As a result of these efforts, Scissortail HCM uptime has historically measured 99.79 percent or greater monthly for unscheduled outages.

The UKG, formerly Kronos data center facility, which is designed to eliminate any single point of failure within the system architecture, provides the following features to maximize uptime:

  • 24x7x365 monitoring of system operations
  • N + N power redundancy
  • Connectivity to multiple backbone providers
  • Variable switch load technology
  • Hardened operating systems on all servers

Disaster Recovery to Prevent Lost Data

Because Scissortail solutions store and process a wide range of human resources data, including confidential employee information, it is critical that the system is both highly available and highly secure. To this end, UKG, formerly Kronos has implemented a multi-layer availability strategy across its Scissortail HCM cloud hosting infrastructure.

The Scissortail cloud computing environment features a high availability design that helps ensure ongoing operation and proper functioning of the system even if individual components fail. To maintain business continuity in the unlikely event that our primary hosting site experiences a catastrophic failure, an emergency secondary data center in Phoenix, Arizona,* is ready to take over production duties within a reasonable timeframe:

Recovery Point Objective (RPO): 15 minutes

Recovery Time Objective (RTO): 48 hours

The Phoenix-based disaster recovery data center has all the space, power, and security features required for reliable, high-performance hosting and management of your Scissortail solution. Because Scissortail solutions store and process a wide range of human resources data, including confidential employee information, it is critical that the system is both highly available and highly secure. To this end, UKG, formerly Kronos has implemented a multi-layer availability strategy across its Workforce Ready cloud hosting infrastructure.

Personnel Keeping Your Data Safe

When evaluating your SaaS solution, you must consider both the physical infrastructure and the vendors personnel.  All UKG, formerly Kronos employees undergo rigorous security and data protection training. Before extending an offer of employment, UKG, formerly Kronos conducts background checks for hiring eligibility.  Each team member is required to have and maintain technical skill, education and credentials appropriate for their job responsibilities.

If this solution sounds perfect for you and your human resource data, contact our team today about how we can help you getting a new solution implemented and never worry about your data again.

Photo by Clint Patterson on Unsplash

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