CS3 Technology’s Service Pillar recognition program for clients wraps up with the last Service Pillar, “Never Leave the Client Guessing.”
Tulsa, OK – May 8, 2013 – Cindy Ascanio, Director of Financial Reporting for Cochener Garvey Capital Partners, Inc. and CGF Investments, Inc. (formerly CGF Industries, Inc.), is the recipient of the “Never Leave the Client Guessing” Service Pillar monthly recognition hosted by CS3 Technology. This Service Pillar focuses on clear, effective communications, which includes confirming appointments, debriefing at the end of an appointment or project, and proactive follow up.
CS3 Technology’s Sales and Marketing VP, Sheri Blaho nominated Cindy. “I have had the pleasure of working with Cindy on many projects over the years. Her communication skills are outstanding. She always makes sure project participants are on the same page and has a keen sense of insight that enables her to update team members at the right time. I am certain she has saved her firm thousands of dollars over the year by keeping a clear focus so no one is left guessing.”
“I was surprised to receive this honor,” said Cindy, who has been with the firm nearly 15 years. “I have enjoyed reading the recognition stories in CS3’s newsletter. It showcases CS3’s commitment to their customers. We think highly of CS3’s dedication and expertise and appreciate their continued support through the years.” Cindy will be recognized internally through the firm’s quarterly newsletter.
Cochener Garvey Capital Partners, Inc. is a Wichita-based private equity firm with an investment history of more than 50 years. CG focuses its investments on middle-market companies. More information can be found at www.cgcpi.com.
CS3 Technology, a professional knowledge firm specializing in the sales, installation, and support of ERP and HRMS solutions, hosts the “18 Service Pillar” program. The program stems from CS3 Technology’s internal commitment to hiring people who exhibit a series of 18 service standards, referred to as Service Pillars. These include “Be Authentic,” “Communicate,” and “Spend Money As If It Were Your Own.” Eighteen months ago, the program was expanded to include the recognition of customers. Each month, a video highlighting one behavior is featured on CS3 Technology’s website. Customers and CS3 Technology employees have the opportunity to nominate customers.