Telephone Collection Systems

Phone Entry Data Collection Program

PhoneEntry is an interactive voice response (IVR) data collection solution that allows employees to enter punches and/or hours through an ordinary touchtone telephone. PhoneEntry is powered by Voxeo, a leading provider of IVR solutions. PhoneEntry offers outstanding reliability, performance, and flexibility, making it a data collection solution that will fit seamlessly into your corporate infrastructure.

Unparalleled Accessibility
It often isn't practical to deploy a timeclock or PC for mobile or remote employees like home health aides, equipment repair technicians, and property maintenance personnel. However, telephones are located nearly everywhere, so an IVR data collection solution is ideal for these types of employees. IVR data collection solutions give employees unparalleled accessibility without breaking the bank on hardware.

Secure and Reliable
Employees enter a badge number and PIN to access PhoneEntry. Depending on configuration options, employees can be presented with options for entering punches, entering total hours, and reviewing personal reports. In addition, PhoneEntry solutions can be configured to use caller ID (where available) to verify an employee's location.

PhoneEntry is one of the most reliable data collection solutions available because telephone service is disrupted less frequently than power and data lines. Analog telephones typically continue functioning in emergency situations because telephone lines carry power for telephone receivers. With a PhoneEntry data collection solution, your employees will never be out of touch.

Scalability
PhoneEntry IVR solutions are scalable for any call volume and can grow with your business. Both rack-mounted and tower servers are available for different IT environments

PhoneEntry Rack IVR Server

	Perfect for:	High-density usage environments
	Features:	Single Xeon processor 1GB ECC memory; 36GB SCSI storage Two PCI expansion slots Windows Server 2000 Up to 96 ports of telephony (four T1 lines) Real-time data backup with RAID 1 configuration
	Options:	2nd Xeon processor 2nd 1GB of ECC memory [total of 2GB ECC memory] RAID 1 Mirror (2nd 36GB SCSI drive) Extended hardware support plans

	Perfect for:	Mid to large enterprise businesses
	Features:	Single Xeon processor 1GB ECC memory; 36GB SCSI storage Three PCI expansion slots Windows Server 2000 Up to 96 ports of telephony (four T1 lines) Real-time data backup with RAID 1 configuration
	Options:	2nd Xeon processor 2nd 1GB of ECC memory [total of 2GB ECC memory] RAID 1 Mirror (2nd 36GB SCSI drive) Extended hardware support plans

	Perfect for:	Small to mid-enterprise businesses
	Features:	Single Celeron processor 1GB ECC memory; 40GB IDE storage Four PCI expansion slots Windows Server 2000 24 ports of touchtone/DTMF
	Options:	Extended hardware support plans

Request More Information